Top Hat

All Systems Operational

About This Site

Welcome to Top Hat’s status page. We update this page during business hours when an incident causes service degradation or disruption.

Past incident reports prior to November 1, 2024 are unavailable.

If you are experiencing an issue that is not reflected here, please contact Top Hat Support.

Aktiv Operational
Aktiv API Operational
Top Hat Operational
Top Hat API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026
Completed - The scheduled maintenance has been completed.
Mar 29, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. During this period, the platform may be temporarily unavailable.
Mar 27, 23:25 EDT
Mar 28, 2026

No incidents reported.

Mar 27, 2026
Resolved - This incident has been resolved.
Mar 27, 18:11 EDT
Monitoring - As of 3:13 PM ET, service has been restored following a system adjustment to improve performance. We are continuing to investigate the root cause and are closely monitoring the situation to ensure stability. Further updates will be shared as we learn more.
Mar 27, 15:23 EDT
Investigating - We are currently investigating a critical issue impacting services on the US server. Our engineering team is actively working to restore service as quickly as possible. We will provide an update within the next hour.
Mar 27, 14:45 EDT
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.