Our Engineering team has resolved all significant issues impacting all courses. Students and instructors should no longer encounter problems accessing or submitting assignments, reviewing the Gradebook, or other platform activities. Aktiv users were impacted between December 13th and December 17th.
Posted Dec 17, 2024 - 16:55 EST
Update
Our Engineering team has resolved all significant issues impacting all courses. Students and instructors should no longer encounter problems accessing or submitting assignments, reviewing the Gradebook, or other platform activities. Aktiv users were impacted between December 13th and December 17th.
Posted Dec 17, 2024 - 16:55 EST
Monitoring
The Engineering team has resolved all significant issues impacting all 2024 courses. Students and instructors should no longer encounter problems accessing or submitting assignments, reviewing the Gradebook, or other platform activities. We are actively working to resolve the remaining issues affecting courses created in 2023 and earlier.
We appreciate your patience as we continue to ensure full platform functionality.
Posted Dec 16, 2024 - 00:45 EST
Update
The Engineering team has applied a temporary fix to enable students to access exams and multi-part assignments. Further investigation will continue into the weekend to determine root cause.
Posted Dec 13, 2024 - 21:33 EST
Update
Auto-syncing grades, as well as in-app gradebook, have been temporarily disabled. We understand the importance of having access to grades and are working on restoring access early next week. No data loss has occurred.
Our Engineering team continues to prioritize work to ensure students are able to access exams and multi-part assignments.
Posted Dec 13, 2024 - 20:56 EST
Update
Our Engineering team is continuing to prioritize work on the issues. Another update will be provided before the close of business.
Posted Dec 13, 2024 - 05:00 EST
Identified
Aktiv is experiencing system degradation impacting students' ability to complete exams and multi-part assignments. Additionally, instructors may encounter issues with the Gradebook not loading or displaying incorrect grade data. Our Engineering team is actively investigating and working to resolve these issues as quickly as possible.